Privacy policy

1. Who we are

Omletec Ltd ("we", "us", "our") is a technology consultancy registered in England and Wales. Our registered address is Unit 7, Step Business Centre, Wortley Road, Deepcar, Sheffield S36 2UH.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Omletec Ltd is the data controller.

2. What information we collect

We may collect and process the following personal data:

Information you provide directly

When you contact us through our website, by email, or by phone, we may collect your name, email address, phone number, company name, and any other information you choose to provide in your message.

Information collected automatically

When you visit our website, we may automatically collect technical information including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of visits. This information is collected through cookies and similar technologies — see our cookie declaration for details.

LaunchPad

If you register for a LaunchPad account, we collect your name, email address, company name, and the information you provide during the readiness assessment. This data is used to generate your assessment results and may be used by Omletec to understand market trends and to contact you about relevant services.

3. How we use your information

We use your personal data for the following purposes:

To respond to enquiries you submit through our contact form or by email. To provide services you have requested, including LaunchPad assessments. To send you information about our services where you have given consent or where we have a legitimate interest to do so. To improve our website and understand how visitors use it. To comply with legal obligations.

4. Legal basis for processing

We process your personal data on the following legal bases:

Consent — where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to updates or registering for LaunchPad.

Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our services, and understanding how our website is used, provided these interests do not override your rights.

Contractual necessity — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

5. Who we share your data with

We do not sell your personal data. We may share your data with the following categories of recipients:

Service providers — third parties who provide services on our behalf, including email delivery (SMTP2Go), website hosting, and analytics. These providers process data only on our instructions and are bound by appropriate data processing agreements.

Legal requirements — where we are required to disclose your data by law, regulation, or court order.

6. International transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by the UK Information Commissioner's Office (ICO), to protect your personal data.

7. How long we keep your data

We retain personal data only for as long as necessary for the purposes for which it was collected. Contact form submissions are retained for up to 24 months. LaunchPad account data is retained for the duration of your account and for up to 12 months after account closure. Website analytics data is retained in anonymised form.

8. Your rights

Under the UK GDPR, you have the following rights:

The right to access the personal data we hold about you. The right to request correction of inaccurate data. The right to request deletion of your data in certain circumstances. The right to restrict processing of your data. The right to data portability. The right to object to processing based on legitimate interests. The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at hello@omletec.com.

9. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please see our cookie declaration.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Omletec Ltd
Unit 7, Step Business Centre
Wortley Road, Deepcar
Sheffield S36 2UH
Email: hello@omletec.com
Phone: +44 (0)114 212 1733

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.